Terms & Conditions
Effective Date: 2026-08-21Key Rules Summary
- Age Limit: Strictly 18+ only.
- Single Account: Only one account per person, household, or device.
- Payment Matching: Your account name must exactly match the name on your payment method.
- Bonus Rules: All bonuses are subject to wagering requirements before withdrawal.
- Zero Tolerance: Any form of abuse or fraud will result in withheld funds and account closure.
1. Acceptance of Terms
By accessing or using the richjili platform, you agree to be bound by these Terms & Conditions. These terms constitute a legal agreement between you (the user) and our platform.
We reserve the right to modify these terms at any time. Continued use of the platform after updates are posted indicates your acceptance of the revised terms. We encourage users to check this page regularly.
2. Eligibility
To use this platform, you must be at least 18 years of age (or the legal minimum age in your specific jurisdiction). By registering, you represent and warrant that you have the full legal capacity to enter into this agreement.
Access to our services is restricted to users in the Philippines. If you attempt to access the site from a restricted region, you do so at your own risk and in violation of these terms.
3. Account Registration & Security
You are required to provide accurate, current, and complete information during registration. Verification (KYC) may be required before any withdrawals are processed to ensure security and compliance.
To prevent fraud, we strictly enforce a policy of one account per person, household, or device. Duplicate accounts will be closed, and any associated funds may be forfeited.
You are solely responsible for maintaining the confidentiality of your password and account details. If you suspect your account has been compromised, please contact our support team immediately through the channels available on this site.
4. Deposits & Withdrawals
We support various payment categories to facilitate your transactions. Specific deposit and withdrawal limits, as well as processing times, are displayed within your account and may vary based on the payment method chosen.
All payment methods used must belong to the registered account holder. Third-party deposits or withdrawals are strictly prohibited.
Please note that full identity verification is a mandatory requirement before any payouts are approved.
5. Bonuses & Promotions
Each promotional offer carries its own specific set of terms. You can view current offers on our Promotions Page.
Wagering Requirements: Bonus funds typically come with "playthrough" or wagering requirements, meaning you must bet the bonus amount a certain number of times before it can be converted to withdrawable cash.
Bonus funds are tracked separately from your cash balance. While a bonus is active, maximum bet limits per round may apply. Any bets exceeding these limits may result in the forfeiture of the bonus and any winnings derived from it.
Bonus abuse, including the use of multiple accounts to claim a single welcome offer, is strictly prohibited.
6. Game Rules & Fair Play
All games on our platform utilize certified Random Number Generators (RNG) provided by our licensed game suppliers to ensure absolute fairness and unpredictability of outcomes.
In the event of a technical glitch, network failure, or system interruption that causes a game round to stop, that round is considered void, and the original stakes will be refunded to the user's balance.
Disputed rounds will be investigated based on the server logs provided by the game supplier, which shall serve as the final authority.
7. Prohibited Activities
The following activities are strictly prohibited and may lead to immediate account termination and seizure of funds:
- Fraudulent activity or providing false registration details.
- Initiating chargebacks through payment providers.
- Collusion with other players to manipulate game outcomes.
- Arbitrage or hedge betting strategies.
- The use of bots, scripts, or any automation software.
- Exploiting technical glitches or software bugs.
- Money laundering or using the platform for non-gaming financial transfers.
- Using payment methods that do not belong to the account holder.
8. Responsible Gambling
We are committed to providing a safe gaming environment. Users have access to tools to manage their play, including deposit limits, session reminders, and cool-off periods.
Self-Exclusion: You may request to be self-excluded from the platform. Please be aware that once a self-exclusion period is set, it cannot be cancelled early.
For more detailed tools and guidance, please visit our Responsible Gaming page.
9. Intellectual Property
All content, branding, logos, and software on this website are the property of richjili or its partners. Users are granted a limited license to access the site for personal, non-commercial use.
You may not copy, reproduce, or redistribute any part of the site without express written permission.
10. Availability & Liability
Our services are provided on an "as is" and "as available" basis. We do not guarantee that the platform will be uninterrupted or error-free. Maintenance or events beyond our control may cause temporary downtime.
Obvious errors—such as incorrect odds, balance glitches, or payout mistakes—will be corrected. We reserve the right to void any bets or winnings resulting from such manifest errors.
11. Suspension & Termination
We reserve the right to suspend or close any account if we suspect a breach of these terms, fraudulent activity, or for security reasons.
During an active investigation, account withdrawals may be temporarily paused. Upon termination, remaining balances will be handled according to the nature of the breach (e.g., funds from fraud may be confiscated, while legitimate funds may be returned after verification).
12. Data Protection
Your privacy is important to us. We collect and process your data strictly for account management, security, and legal compliance. For a detailed explanation of how we handle your information, please refer to our Privacy Policy.
13. Complaints & Disputes
If you have a concern, we ask that you first use our internal complaint channels. To submit a formal complaint, please provide your account ID, a detailed description of the issue, and any supporting evidence (e.g., screenshots).
Our team will investigate and provide a resolution. If a dispute remains unresolved internally, it will be handled according to the standard procedures applicable to our operations in the Philippines.
14. Changes to These Terms
These terms may be updated periodically to reflect changes in service or regulations. All updates are posted on this page. Please refer to the "Effective Date" at the top of the page to ensure you are reading the most current version.
15. Contact Information
If you have any questions regarding these Terms & Conditions, please reach out to our support team through the official channels provided on our Support Page.